Privacy Policy
Effective date: September 4, 2026
This Privacy Policy explains how Flowzino ("Flowzino", "we", "us", or "our"), located at 84 W Santa Clara Street, Suite 700, San Jose, CA 95113, US, collects, uses, discloses, and protects information in connection with the Flowzino website and application (the "Service").
1. Information We Collect
We collect information in the following ways:
- Account information you provide when you sign up, such as your name, email address, and company name.
- Workflow data you create or connect through the Service, including workflow configurations and the data that passes through them when a workflow runs.
- Usage data such as pages visited, features used, and device/browser information, collected automatically.
- Communications you send us, such as support requests or messages submitted through our contact form.
2. How We Use Information
- To provide, maintain, and improve the Service.
- To operate the workflows you build, including running any AI agent nodes you configure.
- To communicate with you about your account, updates, and support requests.
- To detect, investigate, and prevent fraudulent or unauthorized activity.
- To comply with legal obligations.
3. AI Processing
Workflows that include an AI Agent node send the relevant workflow data to the AI model provider you select in order to generate the requested output (for example, a summary or classification). We do not use the content of your workflow data to train our own models without your explicit consent.
4. Sharing of Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the Service (e.g., hosting, email delivery, AI model providers you connect).
- Other users you explicitly invite to collaborate on a workflow.
- Authorities, where required by law or to protect our rights.
5. Data Security
We use industry-standard technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain account and workflow information for as long as your account is active, and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have the right to access, correct, export, or delete your personal information, or to object to certain processing. To exercise these rights, contact us at [email protected].
8. Cookies
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings.
9. Children's Privacy
The Service is not directed to children under 16, and we do not knowingly collect personal information from children under 16.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the effective date above.
11. Contact Us
Questions about this Privacy Policy can be sent to [email protected] or Flowzino, 84 W Santa Clara Street, Suite 700, San Jose, CA 95113, US.